Insights
Insights
Notes from our work on product, technology, and building software.
- AI
- Automation
- Connected Systems
- Delivery
- Design
- Operations
- Product
- Prototyping
- Strategy
Where applied AI pays back in operations, and where it does not
Whether a task can be automated is the easy question. Whether automating it produces a measurable result, once the cost of being wrong is counted, is the one that matters.
When a prototype answers a strategy question better than a document
A working prototype settles some kinds of disagreement that no amount of writing can. Knowing which kind is the difference between a useful build and a wasted one.
Product decisions age differently in connected systems
In hardware-constrained, long-lived systems, most product mistakes surface years after they are made. That should change how the decision gets made in the first place.